Service Advisor

Montclair Acura

Verona, NJ, United States
$64,000.00-$161,000.00; not specified; not specifi...
On-site
Automotive service and repair
Customer service
Vehicle inspection
Montclair Acura is seeking an Automotive Service Advisor to join their team in Verona, NJ. The position requires excellent customer service skills and a basic understanding of automotive mechanics, with responsibilities including initiating service requests, communicating with customers and technicians, and developing estimates for repairs

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

Matching Summary

Match Score: 85

Montclair Acura is seeking an Automotive Service Advisor to join their team in Verona, NJ. The position requires excellent customer service skills and a basic understanding of automotive mechanics, with responsibilities including initiating service requests, communicating with customers and technicians, and developing estimates for repairs.

Salary

$64,000.00-$161,000.00; Not specified; Not specified

Skills & Requirements

Must-have

  • automotive service and repair
  • customer service
  • vehicle inspection
  • repair order processing
  • manufacturer warranty administration

Nice-to-have

  • earning customers for life
  • team player
  • exemplary customer service

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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