Drive the execution and harmonization of customer-centric servicing journeys within our global insurance servicing mobile app
Job Summary
Drive the execution and harmonization of customer-centric servicing journeys within our global insurance servicing mobile app.
Responsible for coordinating and providing requirements, ensuring product consistency across all countries, and delivering localizations that address country specific regulatory, operational, and customer needs.
Design and deliver data and analytics solutions, ensuring post-launch enhancements are data-driven and rooted in usage analytics.
Matching Summary
Drive the execution and harmonization of customer-centric servicing journeys within our global insurance servicing mobile app.
Skills & Requirements
Must-have
B2C mobile apps product ownership
Life or Health insurance industry experience
Mobile app ecosystems (iOS/Android)
App-store processes and governance
API integration and authentication
Data and analytics solutions design
Agile product development methodologies
Nice-to-have
Global product harmonization
Customer-centric journey design
Data-driven product enhancements
Cross-functional team collaboration
Stakeholder engagement and communication
Key Requirements
12+ years of industry experience in product ownership/management
5+ years of experience in Life or Health insurance