Client Success Manager

Kaplan Inc

Remote/Nationwide, USA
Base: $31,200 to $78,647; bonus/equity: not specif...
Fully remote
Customer relationship management
Data analysis and technical proficiency
Account growth strategies
Kaplan is a global leader in education and technology, committed to innovation and collaboration

Job Summary

  • Kaplan is a global leader in education and technology, committed to innovation and collaboration.
  • The Customer Success Manager plays a crucial role in driving retention and growth for mid-tier accounts.
  • Employees enjoy a flexible work/life balance and comprehensive benefits from day one.

Matching Summary

Kaplan is a global leader in education and technology, committed to innovation and collaboration.

Salary

Base: $31,200 to $78,647; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits, retirement package, tuition assistance

Skills & Requirements

Must-have

  • Customer relationship management
  • Data analysis and technical proficiency
  • Account growth strategies

Nice-to-have

  • Proactive approach to customer support
  • Excellent presentation skills
  • Cross-functional collaboration

Key Requirements

  • 4+ years of experience in customer experience
  • Bachelor's Degree in Business or related field
  • Process management and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter