The Field Operations Support Assistant position at Service Corp in Lake Charles, LA, is focused on providing administrative and clerical support in a funeral home and cemetery setting. The role demands strong customer service skills and empathy, along with organizational abilities to manage various documentation and communication tasks
Job Summary
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
Prepares death certificates, prayer cards and related documents, completes required permits and or certificates, and prepares and processes Veteran’s Paperwork.
Matching Summary
Match Score: 85
The Field Operations Support Assistant position at Service Corp in Lake Charles, LA, is focused on providing administrative and clerical support in a funeral home and cemetery setting. The role demands strong customer service skills and empathy, along with organizational abilities to manage various documentation and communication tasks.
Skills & Requirements
Must-have
prepare death certificates and related documents
complete required permits and certificates
process veteran's paperwork
prepare marker monument placement paperwork
ensure documentation accuracy and compliance
prepare and distribute daily schedules
receive and process payments and contracts
coordinate ordering of memorials and inventory
order office supplies
process accounts payable transactions
assist with obituary preparation
greet family members and friends
communicate client needs promptly
respond to customer inquiries
maintain professional relationships
Nice-to-have
high level of compassion and integrity
maintain confidentiality
customer-focused and fast-paced environment
Key Requirements
High School or equivalent
1 - 2 years of experience in an office clerical or customer service capacity