Service Advisor

Hendrick Toyota North Charleston

North Charleston, South Carolina, US
**
Identify and document service needs
Advise customers on services
Estimate repair costs
** Hendrick Toyota North Charleston is seeking a Service Advisor to manage customer service, maintenance, and repair documentation while scheduling service appointments. The role requires experience in the automotive industry, excellent customer service skills, and a commitment to the company's core values. **

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Match Score: 75

** Hendrick Toyota North Charleston is seeking a Service Advisor to manage customer service, maintenance, and repair documentation while scheduling service appointments. The role requires experience in the automotive industry, excellent customer service skills, and a commitment to the company's core values. **

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain customer satisfaction

Nice-to-have

  • Demonstrate core values
  • Maintain organized work area
  • Participate in training

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

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