Concierge | Kalamazoo Country Club | Full Time

Greenleaf Hospitality Group

Kalamazoo, Michigan, US
Not specified; benefits: medical/dental/vision; 40...
Fully onsite
Minimum one year hospitality experience
Computer and google business applications proficiency
Exceptional interpersonal communication skills
The Kalamazoo Country Club is seeking a full-time Concierge to enhance member experiences through exceptional service and attention to detail. The ideal candidate will possess hospitality experience, excellent communication skills, and a passion for personalized service

Job Summary

  • This full-time role serves as the heart of the Kalamazoo Country Club by shaping the member experience through personalized hospitality and anticipating needs.
  • The Concierge acts as the primary point of contact for all member communications while managing reservations and coordinating logistics across dining, golf, events, and spa departments.
  • Employees receive comprehensive benefits including medical/dental/vision coverage, a 401K match up to 3%, parental leave, and a $600 annual health and wellness reimbursement.

Matching Summary

Match Score: 85

The Kalamazoo Country Club is seeking a full-time Concierge to enhance member experiences through exceptional service and attention to detail. The ideal candidate will possess hospitality experience, excellent communication skills, and a passion for personalized service.

Salary

Not specified; Benefits: Medical/Dental/Vision; 401K with 100% match up to 3%; Parental Leave; Health/Wellness reimbursement up to $600 annually; Shift meal provided; 10% discount on GHG outlets

Skills & Requirements

Must-have

  • Minimum one year hospitality experience
  • Computer and Google business applications proficiency
  • Exceptional interpersonal communication skills
  • Ability to anticipate member needs proactively
  • Flexible availability for evenings weekends holidays

Nice-to-have

  • Experience in high-end private club setting
  • Knowledge of club management software systems
  • Empathetic relationship building with diverse members
  • Resourceful problem-solving in fast-paced environments
  • Pride in maintaining polished professional environment

Key Requirements

  • One year minimum experience in hospitality or service industry
  • Competency with computers and Google business applications
  • Flexible schedule availability including evenings and holidays

Work Rights

Not specified

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