Sales Support Associate

MongoDB

Gurugram, India
On-site
Salesforce.com administration
Data maintenance and cleanup
Front-line support for sales
The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems

Job Summary

  • The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.
  • Responsibilities include data maintenance and cleanup initiatives, front-line/Tier-1 support for Sales via the Sales Operations Case Queue, and user administration in sales tools.
  • Perks and benefits include Macbooks, competitive salary and equity, comprehensive health cover, and generous parental leave.

Matching Summary

The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.

Skills & Requirements

Must-have

  • Salesforce.com administration
  • Data maintenance and cleanup
  • Front-line support for Sales
  • SQL query writing
  • Create Sigma/Tableau dashboards
  • Microsoft Office/G suite proficiency

Nice-to-have

  • Customer centricity in operations
  • Process and business oriented mindset
  • Open-minded, creative, proactive thinking
  • Collaborative mindset
  • Problem-solving attitude

Key Requirements

  • Minimum 2.5 years of sales operations experience
  • Good Salesforce Knowhow
  • Hands on experience on Data Loader, Demand Tools or similar tools
  • Knowledge of research databases such as ZoomInfo, InsideView, Crunchbase
  • Experience in working with ticketing/case management systems
  • Intermediate proficiency in Advanced Excel and Macros
  • 3 years in SQL
  • Bachelor’s degree or higher in Operations, Business, Project Management, Engineering

Work Rights

Not specified

Tailored Resume

Cover Letter