Customer Care Specialist

Malvern Panalytical Inc

Canada
**
English/french bilingual fluency
Customer service experience
Salesforce, sap, microsoft office proficiency
** Malvern Panalytical Inc. is seeking a bilingual Customer Care Specialist to provide exceptional service to customers in both English and French. The role involves problem-solving, coordinating service needs, and ensuring high standards of professionalism in a fast-paced environment. **

Job Summary

  • You will be the primary liaison between Malvern Panalytical and our customers, supporting them in both English and French.
  • This position is perfect for someone who enjoys problem-solving, thrives in a fast-paced team environment, and wants to make a direct impact on customer satisfaction every day.
  • When you join us, you become part of a team that helps customers make a positive impact on the world—advancing scientific discovery, improving product quality, and solving real-world challenges.

Matching Summary

Match Score: 75

** Malvern Panalytical Inc. is seeking a bilingual Customer Care Specialist to provide exceptional service to customers in both English and French. The role involves problem-solving, coordinating service needs, and ensuring high standards of professionalism in a fast-paced environment. **

Skills & Requirements

Must-have

  • English/French bilingual fluency
  • Customer service experience
  • Salesforce, SAP, Microsoft Office proficiency
  • Problem-solving skills
  • Team collaboration

Nice-to-have

  • ISO-regulated environment experience
  • Adaptability to change
  • Interest in scientific discovery

Key Requirements

  • 3-5 years of customer service or administrative experience
  • Fluent in English and French (spoken and written)

Work Rights

Not specified

Tailored Resume

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