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Malvern Panalytical Inc. is seeking a bilingual Customer Care Specialist to provide exceptional service to customers in both English and French. The role involves problem-solving, coordinating service needs, and ensuring high standards of professionalism in a fast-paced environment.
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Job Summary
You will be the primary liaison between Malvern Panalytical and our customers, supporting them in both English and French.
This position is perfect for someone who enjoys problem-solving, thrives in a fast-paced team environment, and wants to make a direct impact on customer satisfaction every day.
When you join us, you become part of a team that helps customers make a positive impact on the world—advancing scientific discovery, improving product quality, and solving real-world challenges.
Matching Summary
Match Score: 75
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Malvern Panalytical Inc. is seeking a bilingual Customer Care Specialist to provide exceptional service to customers in both English and French. The role involves problem-solving, coordinating service needs, and ensuring high standards of professionalism in a fast-paced environment.
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Skills & Requirements
Must-have
English/French bilingual fluency
Customer service experience
Salesforce, SAP, Microsoft Office proficiency
Problem-solving skills
Team collaboration
Nice-to-have
ISO-regulated environment experience
Adaptability to change
Interest in scientific discovery
Key Requirements
3-5 years of customer service or administrative experience