Hands-on server and network equipment troubleshooting
HAYS Specialist Recruitment Pte. Ltd. is seeking an IT Desktop Analyst for a client in the commodities sector in Singapore. The role involves providing comprehensive IT support, managing projects, and collaborating with both internal and external stakeholders to enhance service delivery
Job Summary
The role involves providing comprehensive 1st, 2nd, and 3rd line support for IT solutions managed by external vendors.
Candidates must take ownership of key projects to ensure continual improvement of service delivery within defined service levels.
The position requires monitoring business-critical processes and coordinating third-party implementations in accordance with release procedures.
Matching Summary
Match Score: 85
HAYS Specialist Recruitment Pte. Ltd. is seeking an IT Desktop Analyst for a client in the commodities sector in Singapore. The role involves providing comprehensive IT support, managing projects, and collaborating with both internal and external stakeholders to enhance service delivery.
Skills & Requirements
Must-have
Windows 7/10 and Active Directory experience
MS Office Suites and Exchange client support
Hands-on server and network equipment troubleshooting
Network cabling implementation experience
MCSE or significant Microsoft OS experience
Nice-to-have
Exposure to Citrix and Mobile Device Management
ITIL Incident, Problem, Change, and Asset Management
Experience in Network Design load balancing
Ability to work in a fast-paced environment
Key Requirements
MCSE certification or equivalent significant experience
Proven experience in pressurized, fast-paced environments