Customer Operations Manager

132

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7+ years medical device experience
Bachelor's degree in business
S&op forecasting process
** The Customer Operations Manager position at Integer focuses on providing leadership and advocacy for customer needs while collaborating with various departments to enhance customer experience and drive long-term relationships. The role requires a minimum of 7 years of experience in the medical device field, with a strong emphasis on customer service, communication, and operational excellence. **

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • This role serves as the voice of the customer during production meetings and partners with Sales to meet customer requirements and grow sales.
  • The manager will develop the unconstrained unit forecast for the S&OP process and ensure adherence to all ISO Certification and FDA regulatory requirements.

Matching Summary

Match Score: 75

** The Customer Operations Manager position at Integer focuses on providing leadership and advocacy for customer needs while collaborating with various departments to enhance customer experience and drive long-term relationships. The role requires a minimum of 7 years of experience in the medical device field, with a strong emphasis on customer service, communication, and operational excellence. **

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • S&OP forecasting process
  • ISO certification requirements
  • FDA regulations compliance

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration
  • Process improvement mindset
  • Strategic relationship building

Key Requirements

  • Minimum 7+ years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of Quality Management Systems (QMS)
  • Understanding of U.S. Food and Drug Administration (FDA) regulations

Work Rights

Not specified

Tailored Resume

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