Manager, Claims Transformation

Prudential Corporation Asia Ltd

End-to-end claims system ownership
Straight-through processing (stp) improvement
User acceptance testing (uat) governance
The role ensures claims automation and system enhancements deliver measurable operational outcomes while meeting regulatory expectations

Job Summary

  • The role ensures claims automation and system enhancements deliver measurable operational outcomes while meeting regulatory expectations.
  • Acting as the business owner and Claims Subject Matter Expert, the manager translates complex requirements into effective system solutions.
  • Prudential offers a culture where diversity is celebrated and employees are supported to connect, grow, and succeed.

Matching Summary

Match Score: 85

The role ensures claims automation and system enhancements deliver measurable operational outcomes while meeting regulatory expectations.

Skills & Requirements

Must-have

  • End-to-end claims system ownership
  • Straight-through processing (STP) improvement
  • User Acceptance Testing (UAT) governance
  • Regulatory compliance in insurance
  • Agile or waterfall delivery models

Nice-to-have

  • Continuous improvement mindset
  • Vendor management experience
  • Data analysis for defect trends
  • Customer experience focus

Key Requirements

  • Bachelor's degree in Business Administration, Information Systems, or related field
  • 6-8 years of experience in insurance claims operations or digital transformation
  • Professional insurance qualifications (FLMI, ALMI, AIII) preferred
  • Certification in Business Analysis, Agile, or Project Delivery is a plus

Work Rights

Not specified

Tailored Resume

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