Client Service Coordinator

Banfield

Apex, NC, US
Base: $15.00 - $18.69 hourly; bonus/equity: not sp...
Not specified
Drive client and pet flow through hospital
Maximize veterinary team productivity
Educate clients on optimum wellness plans
Banfield is seeking a Client Service Coordinator in Apex, NC, responsible for managing client and pet flow within the veterinary hospital, ensuring exceptional service, and promoting hospital services. The ideal candidate should possess strong customer service skills and a passion for animal care, aligning with the company's commitment to quality and mutual benefits

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires educating clients about preventative care, Optimum Wellness Plans, and ensuring prompt service for both incoming and outgoing appointments.

Matching Summary

Match Score: 85

Banfield is seeking a Client Service Coordinator in Apex, NC, responsible for managing client and pet flow within the veterinary hospital, ensuring exceptional service, and promoting hospital services. The ideal candidate should possess strong customer service skills and a passion for animal care, aligning with the company's commitment to quality and mutual benefits.

Salary

Base: $15.00 - $18.69 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid parental leave, student debt relief for DVMs

Skills & Requirements

Must-have

  • Drive client and pet flow through hospital
  • Maximize veterinary team productivity
  • Educate clients on Optimum Wellness Plans
  • Manage finances and opening closing procedures
  • Complete documentation and enter pet history

Nice-to-have

  • Exemplify Mars Inc Five Principles
  • Promote hospital services to recruit new clients
  • Provide exceptional customer service
  • Coordinate care in a welcoming manner
  • Sell retail products effectively

Work Rights

Not specified

Tailored Resume

Cover Letter