Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings
Job Summary
Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings.
Responsibilities include managing and overseeing a team, leading cross-functional projects, facilitating business/function quality control engagement, and maintaining a robust tracking and reporting issue inventory.
Partner with internal audit, business units, and senior management, communicating effectively to drive issue resolution, influence decision-making, and promote a culture of risk awareness.
Matching Summary
Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings.
Skills & Requirements
Must-have
Issue Management Policy and Standards
Root Cause Analysis
Control Gap Identification
Corrective Action Plans
Risk Management
Stakeholder Management
Nice-to-have
Strategic Design and Process Improvement
Cross-functional Project Leadership
Data Analysis for Risk Assessment
Lessons Learned Integration
Culture of Risk Awareness
Key Requirements
6-10 years experience in operational risk management