Technical Support Engineer

GE VERNOVA

Fully remote
Protection relay product support
Salesforce case management
Technical troubleshooting skills
The incumbent will manage a range of technical support activities on Protection & Control products for East Asia & Pacific customers

Job Summary

  • The incumbent will manage a range of technical support activities on Protection & Control products for East Asia & Pacific customers.
  • Become the local and regional product expert to support customers and channel partners.
  • Travel to site for service delivery when required and maintain high standards in quality of work.

Matching Summary

The incumbent will manage a range of technical support activities on Protection & Control products for East Asia & Pacific customers.

Skills & Requirements

Must-have

  • Protection relay product support
  • Salesforce case management
  • Technical troubleshooting skills

Nice-to-have

  • Strong interpersonal skills
  • Ability to work under pressure
  • Experience with SCADA systems

Key Requirements

  • Degree in Engineering
  • Minimum 2 years of experience
  • Proficient in English and Bahasa Indonesia

Work Rights

Not specified

Tailored Resume

Cover Letter