The role involves actively managing and escalating risk while serving as a Subject Matter Expert for the Global Security Operations Center
Job Summary
The role involves actively managing and escalating risk while serving as a Subject Matter Expert for the Global Security Operations Center.
Employees must troubleshoot and accurately report on card access and door control systems while monitoring proprietary software and external intelligence feeds.
The position requires the ability to work independently with limited supervision in a 24-hour, seven days a week operation environment.
Matching Summary
The role involves actively managing and escalating risk while serving as a Subject Matter Expert for the Global Security Operations Center.
Skills & Requirements
Must-have
dispatching and access control monitoring
troubleshooting card access systems
escalating risk and customer issues
operating CAD and video monitoring systems
coordinating with law enforcement
Nice-to-have
subject matter expert knowledge
service-centric approach
situational solid awareness
independent decision making
tactful policy enforcement
Key Requirements
High school diploma or equivalent
Valid driver's license with good record
First aid/CPR/AED certification within 30 days
Prior public safety or military experience preferred