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Simpro Software is seeking a Customer Operations Analyst to enhance data-driven decision-making across customer-facing teams. The role focuses on providing actionable insights related to customer lifecycle performance and revenue outcomes by analyzing data and creating reports and dashboards.
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Job Summary
The Customer Operations Analyst plays a critical role in enabling data-driven decision-making across customer-facing teams by delivering trusted insights.
This position involves building and maintaining operational dashboards that track key customer lifecycle metrics such as onboarding, adoption, retention, and expansion.
Simpro offers comprehensive benefits including a 100% employer-paid medical package, a 401k plan with a 6% employer match, and generous parental leave.
Matching Summary
Match Score: 75
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Simpro Software is seeking a Customer Operations Analyst to enhance data-driven decision-making across customer-facing teams. The role focuses on providing actionable insights related to customer lifecycle performance and revenue outcomes by analyzing data and creating reports and dashboards.
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Skills & Requirements
Must-have
Strong proficiency in SQL
Experience building dashboards and reports
Ability to analyze complex datasets
Nice-to-have
Experience in Revenue Operations or SaaS
Familiarity with data modeling concepts
Knowledge of Python or ETL processes
Key Requirements
Bachelor's degree in Business, Analytics, Economics, Computer Science, or related field