Customer Service Operator (categorie Protette)

UPS

Pozzuolo Martesana, Italy
**
Customer order coordination
Client communication
Shipment monitoring
** UPS is seeking a Customer Service Operator in Pozzuolo Martesana, Italy, for a full-time, fixed-term position aimed at individuals belonging to protected categories. The role involves managing customer requests, monitoring shipments, and ensuring timely service delivery in a fast-paced logistics environment. **

Job Summary

  • Manage customer orders and requests using internal systems and company portals.
  • Coordinate with the traffic office and operational teams to monitor shipments and verify feasibility.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

Match Score: 75

** UPS is seeking a Customer Service Operator in Pozzuolo Martesana, Italy, for a full-time, fixed-term position aimed at individuals belonging to protected categories. The role involves managing customer requests, monitoring shipments, and ensuring timely service delivery in a fast-paced logistics environment. **

Skills & Requirements

Must-have

  • Customer order coordination
  • Client communication
  • Shipment monitoring
  • Problem resolution
  • B2B client interaction
  • English language proficiency (B2)

Nice-to-have

  • Dynamic work environment
  • Teamwork oriented
  • Attention to detail

Key Requirements

  • Previous Customer Service experience
  • Experience in transport or logistics sector preferred
  • Good knowledge of English (minimum B2 level)
  • Belonging to protected categories (Law 68/99)
  • Ability to reliably reach the Pozzuolo Martesana (MI) site

Work Rights

Belonging to protected categories (Law 68/99)

Tailored Resume

Cover Letter