Job 143819

Honeywell

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Manage onboarding for key accounts
Provide ongoing customer support
Handle customer escalations
** Honeywell is seeking a Customer Success Manager for Key Accounts and Enterprise Mobility to manage onboarding, support, and customer satisfaction for their largest clients. The ideal candidate will have significant experience in customer success management and a strong understanding of enterprise mobility solutions. **

Job Summary

  • The Customer Success Manager (CSM) for Key Accounts and Enterprise Mobility will be instrumental in ensuring the success of our largest customers.
  • This role involves managing the onboarding process, providing ongoing support, and effectively handling escalations to ensure that our enterprise mobility solutions align with client expectations and business objectives.
  • In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.

Matching Summary

Match Score: 75

** Honeywell is seeking a Customer Success Manager for Key Accounts and Enterprise Mobility to manage onboarding, support, and customer satisfaction for their largest clients. The ideal candidate will have significant experience in customer success management and a strong understanding of enterprise mobility solutions. **

Skills & Requirements

Must-have

  • Manage onboarding for key accounts
  • Provide ongoing customer support
  • Handle customer escalations
  • Develop customized onboarding plans
  • Monitor customer health metrics

Nice-to-have

  • Act as a trusted advisor
  • Advocate for customer needs
  • Drive product adoption and satisfaction
  • Enhance operational efficiency

Key Requirements

  • Bachelor’s degree in Business, Information Technology, or related field
  • 5+ years in customer success, account management, or related role
  • Experience with enterprise customers in the mobility sector
  • Proficient in CRM tools (e.g., Salesforce)
  • Proficient in customer success management platforms (e.g., Gainsight)

Work Rights

Not specified

Tailored Resume

Cover Letter