Vice President - Production Support Manager

Morgan Stanley

South Jordan, Utah, USA
Production support management
Incident and problem management
Cloud platform support (azure)
This role provides strategic leadership for complex distributed and cloud platforms, ensuring operational excellence and regulatory compliance

Job Summary

  • This role provides strategic leadership for complex distributed and cloud platforms, ensuring operational excellence and regulatory compliance.
  • The Production Support Manager will lead critical incident management, drive automation initiatives, and foster continuous improvement within a high-performing team.
  • Morgan Stanley offers a collaborative and inclusive environment with comprehensive employee benefits and opportunities for career growth.

Matching Summary

This role provides strategic leadership for complex distributed and cloud platforms, ensuring operational excellence and regulatory compliance.

Skills & Requirements

Must-have

  • Production support management
  • Incident and problem management
  • Cloud platform support (Azure)
  • UNIX/Linux operating systems
  • Automation and reliability engineering
  • Rotational on-call and weekend coverage

Nice-to-have

  • Strong communication skills
  • Mentoring and team leadership
  • Knowledge of ITIL, SDLC, Agile
  • Experience with observability tools
  • DevOps tooling experience
  • Financial industry systems experience

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • Minimum 8+ years production support experience
  • Proven people management experience
  • Experience troubleshooting large-scale distributed applications
  • Hands-on cloud platform support expertise
  • Flexibility for rotational on-call and weekend work

Work Rights

Not specified

Tailored Resume

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