Guest Service Agent - Arabic Speaking

Sofitel Brisbane Central

Brisbane, Queensland, Australia
On-site
Arabic speaking ability
Maximize guest satisfaction
Handle guest complaints
Handling all aspects of Guest service to maximize guest satisfaction

Job Summary

  • Handling all aspects of Guest service to maximize guest satisfaction.
  • Maintain exemplary department standards of behavior and appearance and attitude.
  • Participate in regular briefings and operations meetings.

Matching Summary

Handling all aspects of Guest service to maximize guest satisfaction.

Skills & Requirements

Must-have

  • Arabic speaking ability
  • Maximize guest satisfaction
  • Handle guest complaints
  • Front office operations
  • Guest recognition

Nice-to-have

  • Develop rapport with colleagues
  • Work cohesively with co-workers
  • Promote positive relations
  • Multi-cultural environment

Key Requirements

  • Minimum 2 years Front Office/ Guest Relations experience
  • Preferably in a four or five star hotel
  • Strong written and verbal communication skills in English

Work Rights

Not specified

Tailored Resume

Cover Letter