Sr Technical Support Engineer - Chemical Engineering

Aspen Technology

**
Bachelor's or higher degree in chemical engineering
5-8 years of relevant industry experience
Strong understanding of chemical engineering principles
** Aspen Technology is seeking a Sr. Technical Support Engineer with a strong background in chemical engineering to join their Petroleum Supply Chain team. The role involves troubleshooting, mentoring, training, and engaging with customers to resolve engineering-related issues using AspenTech's software solutions. **

Job Summary

  • The role involves troubleshooting and resolving complex chemical engineering problems reported by customers using proprietary software.
  • Candidates will mentor junior staff, deliver high-quality training classes, and lead beta testing programs to improve product quality.
  • AspenTech offers a thorough training program with classroom instruction and mentored hands-on work to develop technology leaders.

Matching Summary

Match Score: 75

** Aspen Technology is seeking a Sr. Technical Support Engineer with a strong background in chemical engineering to join their Petroleum Supply Chain team. The role involves troubleshooting, mentoring, training, and engaging with customers to resolve engineering-related issues using AspenTech's software solutions. **

Skills & Requirements

Must-have

  • Bachelor's or higher degree in Chemical Engineering
  • 5-8 years of relevant industry experience
  • Strong understanding of chemical engineering principles
  • Knowledge of refining, chemical, or pharmaceutical processes
  • Hands-on problem-solving skills for industrial processes

Nice-to-have

  • Prior exposure to AspenTech products or competitor tools
  • Experience mentoring junior staff members
  • Ability to travel less than 25% including international trips
  • Strong written and verbal communication skills
  • Customer-first mindset with value identification abilities

Key Requirements

  • Bachelor's, Master's, or Ph.D. in Chemical Engineering
  • 5-8 years of relevant experience in process industries
  • Strong customer first mindset and ability to manage multiple priorities

Work Rights

Not specified

Tailored Resume

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