The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements
Job Summary
The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements.
Responsibilities include handling the standard order process, executing layout approval processes, ordering and validating materials, and participating in pre-delivery reviews.
KONE offers career progression, comprehensive learning and development programs, and a supportive, lively working environment with engaged leadership.
Matching Summary
The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements.
Skills & Requirements
Must-have
High-quality documentation
Reviews and approval processes
Transactional, high-volume tasks
CAD, BIM or workflow tool
AutoCAD, Revit, and BIM software
Nice-to-have
Teamwork and collaborative culture
Innovative and collaborative working culture
Sustainability and ethical business practices
Elevator business background
Open-minded leaders
Key Requirements
Good understanding of documentation and workflow management
Proficiency in AutoCAD, Revit, and BIM software
Ability to interpret customer tender requirements and architect drawings