Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry, helping clients streamline systems and improve customer retention
Job Summary
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry, helping clients streamline systems and improve customer retention.
The Product Support Consultant role involves working with customers to solve issues, owning reported problems through to resolution, and consulting on business operations within Zenoti.
The company offers an opportunity to be part of an innovative company revolutionizing the wellness and beauty industry with a dynamic and diverse team.
Matching Summary
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry, helping clients streamline systems and improve customer retention.
Skills & Requirements
Must-have
customer-facing service role
Point-of-Sale or reservations system experience
complex software applications support
handle complex customer issues
technology-centric background
fast paced, ever changing environment
Nice-to-have
hospitality or retail backgrounds
demonstrated curiosity and self-learning
proactive and detail oriented
strong time management skills
Key Requirements
Minimum of 4+ years customer-facing experience
Experience running a Point-of-Sale or reservations system