Senior Business Process & Systems Specialist

RELX

Salesforce reporting and dashboard creation
Jira tickets and user story documentation
Complex business process optimization
The role drives the optimization of Data Services business processes to significantly enhance productivity and streamline operations for sales users

Job Summary

  • The role drives the optimization of Data Services business processes to significantly enhance productivity and streamline operations for sales users.
  • Candidates will leverage data and Salesforce dashboards to evidence issues, track performance, and support continuous improvement recommendations.
  • The company offers a comprehensive benefits package including health screening, private medical benefits, and access to extensive learning resources.

Matching Summary

The role drives the optimization of Data Services business processes to significantly enhance productivity and streamline operations for sales users.

Skills & Requirements

Must-have

  • Salesforce reporting and dashboard creation
  • JIRA tickets and user story documentation
  • Complex business process optimization
  • UAT process oversight and functional testing
  • Standard operating procedure development

Nice-to-have

  • RPA and low-code tool experience
  • Cross-functional team leadership
  • Strong stakeholder communication skills
  • Proactive problem-solving mindset

Key Requirements

  • Significant Sales Operations experience in multi-brand environments
  • Strong hands-on experience with Salesforce and sales technology stacks
  • Experience leading complex business process and system initiatives from concept to deployment

Work Rights

Not specified

Tailored Resume

Cover Letter