Customer Service / Tech Support - Automotive (bilingual: French/english) Remote

Concentrix

Oshawa, Ontario, Canada
Base: $30 - $38ph; bonus/equity: + incentives; ben...
Fully remote
Bilingual french/english
Automotive repair diagnostics
Inbound/outbound calls
The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels, resolving routine inquiries and issues related to client products and services

Job Summary

  • The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels, resolving routine inquiries and issues related to client products and services.
  • As a remote Customer Service / Tech Support - Automotive (Bilingual: French/English), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being.
  • Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.

Matching Summary

The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels, resolving routine inquiries and issues related to client products and services.

Salary

Base: $30 - $38/hr; Bonus/Equity: plus incentives; Benefits: medical, dental, vision insurance, EAP, RRSP, PTO, holidays, paid training

Skills & Requirements

Must-have

  • Bilingual French/English
  • Automotive repair diagnostics
  • Inbound/outbound calls
  • Resolve routine inquiries
  • Remote work

Nice-to-have

  • People-first culture
  • Career growth opportunities
  • Global organization
  • Team support and well-being

Key Requirements

  • Class A Automotive License (310s - Red Seal)
  • Valid Driver’s License
  • 5 year automotive experience
  • Fluent in English and French

Work Rights

Legally authorized to work in Canada

Tailored Resume

Cover Letter