Engineering Executive

JLL

Bengaluru, Karnataka, India
Not specified; not specified; competitive pyy + be...
Fully remote
Incident management software experience
D365 / cfs tool proficiency
Global scale operational oversight
The role involves handling incidents and service requests for critical systems on a global scale while ensuring strict adherence to Service Level Agreements

Job Summary

  • The role involves handling incidents and service requests for critical systems on a global scale while ensuring strict adherence to Service Level Agreements.
  • Candidates will remotely monitor mail and voice alarms for critical systems and compile detailed monthly reports on faults and permits for stakeholders.
  • JLL offers an entrepreneurial and inclusive work environment with a dedicated Total Rewards Program and competitive pay and benefits package.

Matching Summary

The role involves handling incidents and service requests for critical systems on a global scale while ensuring strict adherence to Service Level Agreements.

Salary

Not specified; Not specified; Competitive pay and benefits package mentioned

Skills & Requirements

Must-have

  • Incident management software experience
  • D365 / CFS tool proficiency
  • Global scale operational oversight
  • SLA adherence and escalation protocols
  • Iconics alarms monitoring capability

Nice-to-have

  • Collaborative team mindset
  • Customer centric focus
  • Strong organizational skills
  • Excellent communication abilities
  • Analytical thinking for reports

Key Requirements

  • Fluent spoken and written English language
  • Technical hands-on experience with technology tools
  • Ability to manage daily activities effectively

Work Rights

Not specified

Tailored Resume

Cover Letter