Customer Experience Associate I

Conduent Business Services

Pasay City, Philippines
On-site
Ability to perform in analytical operational process
Basic skillset in range of processes systems
Follows standardized procedures and practices
Conduent Business Services is seeking a Customer Experience Associate I for an on-site role in Pasay City, Philippines. The position entails providing business support and customer service, focusing on problem-solving and effective communication to deliver quality outcomes for clients

Job Summary

  • The role involves performing business support or technical work using data organizing and coordination skills within established procedures.
  • Associates are expected to assess calls, identify customer needs, and provide specialized information while communicating warmly and empathetically.
  • Conduent offers a culture where individuality is noticed and valued, allowing employees to personally thrive and make a difference.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Customer Experience Associate I for an on-site role in Pasay City, Philippines. The position entails providing business support and customer service, focusing on problem-solving and effective communication to deliver quality outcomes for clients.

Skills & Requirements

Must-have

  • Ability to perform in analytical operational process
  • Basic skillset in range of processes systems
  • Follows standardized procedures and practices
  • Uses standard scripts and established guidelines
  • Communicates in warm empathetic manner

Nice-to-have

  • Self-guided problem solving ability
  • Evaluates issues for best client outcome
  • Exchanges information and ideas effectively
  • Individuality noticed and valued culture

Key Requirements

  • Entry-level position with limited requirements
  • Works with close degree of supervision
  • No supervisory responsibilities required

Work Rights

Not specified

Tailored Resume

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