Specialist Contact Center Crossborder

Global Payments Inc. / eService

Warsaw, Poland
Not specified; not specified; benefits: lunch pyss...
Czech language proficiency c1 level
English language proficiency b1 level
Payment terminal system management
The role involves managing and updating data for payment acceptors in eService systems to ensure correct terminal and settlement operations

Job Summary

  • The role involves managing and updating data for payment acceptors in eService systems to ensure correct terminal and settlement operations.
  • Candidates will provide telephone support to merchants including substantive assistance, handling complaints, and processing contract terminations.
  • The company offers comprehensive benefits including private medical care, lunch cards, free language learning, and fresh fruit on Tuesdays.

Matching Summary

The role involves managing and updating data for payment acceptors in eService systems to ensure correct terminal and settlement operations.

Salary

Not specified; Not specified; Benefits: Lunch Pass, Luxmed medical care, Multisport card, life insurance, free language courses

Skills & Requirements

Must-have

  • Czech language proficiency C1 level
  • English language proficiency B1 level
  • Payment terminal system management
  • Technical troubleshooting coordination
  • MS Office suite expertise

Nice-to-have

  • Process optimization experience
  • Team collaboration skills
  • Project participation willingness
  • Professional phone etiquette

Key Requirements

  • Minimum C1 level Czech language
  • Minimum B1 level English language
  • Proficiency in MS Excel, Word, and Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter