Senior Solutions Architect

Harvey

New York, United States
$180,200-$270,200 ote; 80/20 split; not specified ...
Remote
Enterprise customer experience
Technical explanation of ai
Security and architecture discussions
Transforming legal and professional services end-to-end using frontier agentic AI and an enterprise-grade platform

Job Summary

  • Transforming legal and professional services end-to-end using frontier agentic AI and an enterprise-grade platform.
  • Responsible for explaining technical aspects, addressing security and architecture questions, configuring accounts, and ensuring seamless integration.
  • Instrumental in driving upsell opportunities for additional SKUs and API offerings.

Matching Summary

Transforming legal and professional services end-to-end using frontier agentic AI and an enterprise-grade platform.

Salary

$180,200-$270,200 OTE; 80/20 Split; Not specified

Skills & Requirements

Must-have

  • Enterprise customer experience
  • Technical explanation of AI
  • Security and architecture discussions
  • Platform integration expertise
  • Customer account configuration
  • API capabilities understanding

Nice-to-have

  • Thrive in ambiguity
  • Push for excellence
  • Collaborative low-ego approach
  • Curiosity about generative AI
  • High-growth startup experience

Key Requirements

  • 5+ years enterprise customer experience
  • Explain LLM behavior and security architecture
  • Translate customer needs to internal teams
  • Work through ambiguity and prioritize
  • Familiarity with LLM frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter