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Amex GBT is seeking an Operations Manager for the Nordic region, responsible for leading event operations across four countries while ensuring high-quality delivery and team performance. The ideal candidate will have extensive experience in event operations, strong people management skills, and a proven track record in organizational change and process improvement.
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Job Summary
The Operational Manager – Nordics leads and optimizes event operations across four countries, ensuring high-quality delivery, strong team performance, and operational excellence at scale.
This role blends people leadership, organizational design, and change management with a strong focus on client satisfaction, delivery efficiency, and operational consistency.
Amex GBT offers flexible benefits tailored to each country, travel perks, and extensive learning and development opportunities.
Matching Summary
Match Score: 75
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Amex GBT is seeking an Operations Manager for the Nordic region, responsible for leading event operations across four countries while ensuring high-quality delivery and team performance. The ideal candidate will have extensive experience in event operations, strong people management skills, and a proven track record in organizational change and process improvement.
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Skills & Requirements
Must-have
Event operations leadership
Team leadership and development
Organizational change management
Client relationship management
Global cross-functional collaboration
P&L management
Nice-to-have
Agility and innovation mindset
Solution-oriented leadership
High emotional intelligence
Additional Nordic languages
Key Requirements
8-12+ years of experience in event operations
Proven experience managing managers/team leaders
Experience overseeing operations across multiple countries
Demonstrated track record in organizational change
Experience working within a global or matrix organization