Restaurant And Gaming Service Manager

Famousplayers

Calgary, Canada
Guest experience management
Profit and loss performance
Inventory and shrinkage management
The Service Manager shall work to ensure policies, procedures and standards are being followed and adhered to in all guest facing and culinary areas within their location

Job Summary

  • The Service Manager shall work to ensure policies, procedures and standards are being followed and adhered to in all guest facing and culinary areas within their location.
  • Responsibilities shall include the protection of Company assets, people, inventory and facilities, as well as the planning, evaluation and monitoring of operations, merchandise and financial areas within multiple departments to maximize sales and profitability.
  • The SM will support directly with the locations accountability for the guest experience and profit and loss performance of the venue against budget.

Matching Summary

The Service Manager shall work to ensure policies, procedures and standards are being followed and adhered to in all guest facing and culinary areas within their location.

Skills & Requirements

Must-have

  • guest experience management
  • profit and loss performance
  • inventory and shrinkage management
  • employee turnover reduction
  • cleanliness and safety standards

Nice-to-have

  • culture of hospitality
  • positive morale building
  • bench-strength development
  • brand protection and enhancement

Key Requirements

  • 1-3 years management experience
  • Post-Secondary education preferred
  • Provincially applicable alcohol certificate

Work Rights

Not specified

Tailored Resume

Cover Letter