Base: 80,000 - 128,000; bonus/equity: not specifie...
Hybrid
Back office operations management
Data integrity and settlements oversight
Process improvement and change management
The Manager, Back Office Operations leads multiple teams within Dealer Operations to ensure delivery, scalability, and continuous improvement of back-office services
Job Summary
The Manager, Back Office Operations leads multiple teams within Dealer Operations to ensure delivery, scalability, and continuous improvement of back-office services.
This role involves building strong relationships with advisors, field leaders, and internal partners to influence change and support growth opportunities.
Sun Life offers a collaborative and inclusive culture focused on helping clients achieve lifetime financial security and supports flexible hybrid work options.
Matching Summary
The Manager, Back Office Operations leads multiple teams within Dealer Operations to ensure delivery, scalability, and continuous improvement of back-office services.
Salary
Base: 80,000 - 128,000; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Back Office Operations Management
Data Integrity and Settlements Oversight
Process Improvement and Change Management
Stakeholder Relationship Building
Use of Data and Analytics
People Leadership in Complex Environment
Nice-to-have
Collaborative Team Culture
Strategic Thinking and Tactical Execution
Bilingualism (French and English)
Continuous Improvement Mindset
Digital Experience Development
Key Requirements
5+ years Canadian investment industry experience
Knowledge of regulatory and advisor-based business models
People leadership experience in complex operations