Customer Account Executive

Real Time Executives Inc

Singapore, Singapore
Onsite
Proficient in aftersales service support
Generate sales quotations and follow-up
Maintain data integrity in erp systems
The role involves reporting to the Customer Support Manager while supporting Business Development Directors on account-related issues

Job Summary

  • The role involves reporting to the Customer Support Manager while supporting Business Development Directors on account-related issues.
  • Essential duties include generating sales quotations, producing routine status reports, and managing KPI documentation for customer accounts.
  • Candidates must be prepared to administer warranty claims, coordinate logistics, and support a 24/7 AOG hotline on a rotation basis.

Matching Summary

The role involves reporting to the Customer Support Manager while supporting Business Development Directors on account-related issues.

Skills & Requirements

Must-have

  • Proficient in aftersales service support
  • Generate sales quotations and follow-up
  • Maintain data integrity in ERP systems
  • Coordinate shipping, invoicing, and logistics
  • Handle warranty claims and spares inventory
  • Support 24/7 AOG hotline rotation

Nice-to-have

  • Establish positive rapport with external customers
  • Participate in marketing event planning
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

Key Requirements

  • Experience with ERP systems
  • Knowledge of export controls compliance
  • Ability to travel occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter