Customer Service Representative

Stone House Animal Hospital

Us, KS, United States
Competitive pyy; performance bonuses available; 40...
Not specified (assumed to be onsite based on job description context)
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
Stone House Animal Hospital is seeking a Client Service Representative to be the initial point of contact for clients, ensuring a positive and memorable experience. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to handle a variety of tasks in a busy environment

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive and memorable impression.
  • Responsibilities include managing appointment schedules, performing lobby triage, processing payments, and maintaining accurate pet medical records.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 85

Stone House Animal Hospital is seeking a Client Service Representative to be the initial point of contact for clients, ensuring a positive and memorable experience. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to handle a variety of tasks in a busy environment.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving in emergency situations
  • High school diploma or equivalent

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • One year customer service experience
  • Compassionate communication style
  • Detail-oriented record keeping

Key Requirements

  • HS Diploma or educational equivalent
  • Available for weekend and holiday rotations
  • Computer efficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter