Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
Hybrid (at least 50% in-office)
5+ years in technical support
2+ years as a support engineer
Experience managing escalated cases
Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. This fully remote role involves providing high-level support for enterprise cloud-based software applications, with a focus on customer satisfaction and problem-solving in a collaborative environment

Job Summary

  • The Workday Adaptive Planning Support team is seeking an experienced Support Engineer passionate about tackling complex technical challenges in a fast-paced environment.
  • You will take ownership of a diverse case queue, ensuring customers receive timely updates.
  • Workday is committed to a culture of integrity, empathy, and shared enthusiasm.

Matching Summary

Match Score: 85

Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. This fully remote role involves providing high-level support for enterprise cloud-based software applications, with a focus on customer satisfaction and problem-solving in a collaborative environment.

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years in Technical Support
  • 2+ years as a support engineer
  • Experience managing escalated cases
  • Working knowledge of Linux and SQL

Nice-to-have

  • Proactive and empathetic team player
  • Experience with financial planning software
  • JavaScript knowledge

Key Requirements

  • Experience supporting enterprise-grade web applications
  • Excellent communication skills
  • Attention to detail and support best practices

Work Rights

Not specified

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