The Dining Reservations Executive plays a key role in shaping the guest dining journey by managing reservation enquiries across all hotel restaurants and bars
Job Summary
The Dining Reservations Executive plays a key role in shaping the guest dining journey by managing reservation enquiries across all hotel restaurants and bars.
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
This position requires flexibility in scheduling and the ability to work on a rotating shift basis, including weekends and holidays.
Matching Summary
The Dining Reservations Executive plays a key role in shaping the guest dining journey by managing reservation enquiries across all hotel restaurants and bars.
Skills & Requirements
Must-have
Dining reservations management
Customer service excellence
Reservation platform coordination
Upselling and revenue maximization
Private Dining Room booking coordination
Collaboration with Marketing and PR
Nice-to-have
Positive attitude and professional demeanor
Experience in luxury hospitality
Flexibility in scheduling
Attention to detail
Ability to anticipate guest needs
Key Requirements
Diploma in Hospitality Management or equivalent
Minimum 1 year customer service experience
Experience in Hospitality/F&B industry preferred
Previous Four Seasons or luxury group experience advantageous