Patient Service Representative - 3rd Shift

Advocate Health

Base: $20.80 - $31.20 ph; bonus/equity: not specif...
3rd shift (sunday-wednesday 11 pm - 7:30 am; friday-saturday 11 pm - 7:30 am)
High school graduate education
1 year customer service experience
Epic electronic medical record proficiency
Advocate Health is seeking a Patient Service Representative for their 3rd shift, primarily responsible for managing patient check-ins, verifying insurance information, and ensuring smooth patient flow. The role requires strong customer service skills and a basic understanding of medical terminology and insurance processes

Job Summary

  • The role involves greeting patients, verifying insurance benefits, and collecting patient responsibility payments at the time of service.
  • Employees must maintain knowledge of Medicare, Medicaid, and third-party payer requirements while using EPIC systems for workflow management.
  • Advocate Health offers comprehensive total rewards including competitive compensation, health benefits, and retirement plans for eligible full-time staff.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative for their 3rd shift, primarily responsible for managing patient check-ins, verifying insurance information, and ensuring smooth patient flow. The role requires strong customer service skills and a basic understanding of medical terminology and insurance processes.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education
  • 1 year customer service experience
  • EPIC electronic medical record proficiency
  • Insurance verification and eligibility tools
  • Knowledge of Medicare Medicaid HIPAA rules

Nice-to-have

  • Strong mathematical aptitude for billing
  • Ability to work in high stress environments
  • Excellent public relations and communication skills
  • Experience with patient liability estimation tools

Key Requirements

  • High School Graduate
  • 1 year customer service or clerical experience
  • No specific licensure required

Work Rights

Not specified

Tailored Resume

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