GWI is seeking a Customer Success Manager for their Enterprise division in New York City. The role focuses on building relationships with key clients, driving product adoption, and providing consultative support to ensure clients achieve their desired outcomes
Job Summary
The role involves managing a portfolio of Enterprise clients to help them achieve desired outcomes through product adoption.
Employees will create success plans, forecast risk, and collaborate with account managers to drive growth opportunities.
The company offers comprehensive benefits including top-tier health cover, 401(k) matching, and flexible work arrangements.
Matching Summary
Match Score: 85
GWI is seeking a Customer Success Manager for their Enterprise division in New York City. The role focuses on building relationships with key clients, driving product adoption, and providing consultative support to ensure clients achieve their desired outcomes.
Salary
Base: $85,000 - $100,000; Bonus/Equity: Commission included; Benefits: 23 days leave, 401(k) matching, health cover
Skills & Requirements
Must-have
Strong interpersonal relationship building skills
High attention to detail and analytical skills
Ability to interpret and deliver usage reports
Nice-to-have
Proactive curious-minded team player
Passion for building trust with customers
Natural ability to switch between different roles
Key Requirements
Experience in customer success or account management
Strong analytical skills with data interpretation capability
Ability to work autonomously and manage competing deadlines