Client Service & Product Support Advisor

ADP

San Dimas, California, United States
Base: usd $19.33 - usd $39.23 ph; bonus/equity: so...
On-site
Knowledge of privacy and security protocols
Experience identifying fraudulent activity
Ability to analyze data from multiple sources
ADP is seeking a Client Service & Product Support Advisor in San Dimas, California, to handle client issues related to fraud prevention and compliance. The role involves analyzing data, building client relationships, and troubleshooting complex issues while fostering an inclusive workplace culture

Job Summary

  • The role focuses on ensuring ADP's compliance with regulatory requirements while resolving complex credit and debit fraud issues.
  • Candidates must possess the ability to analyze data from various sources to drive operational efficiencies and recommend solutions.
  • ADP offers a comprehensive benefits package including medical, dental, vision, life insurance, and matched retirement savings.

Matching Summary

Match Score: 85

ADP is seeking a Client Service & Product Support Advisor in San Dimas, California, to handle client issues related to fraud prevention and compliance. The role involves analyzing data, building client relationships, and troubleshooting complex issues while fostering an inclusive workplace culture.

Salary

Base: USD $19.33 - USD $39.23 per hour; Bonus/Equity: Some positions may include additional compensation; Benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings

Skills & Requirements

Must-have

  • Knowledge of privacy and security protocols
  • Experience identifying fraudulent activity
  • Ability to analyze data from multiple sources
  • Three to five years customer service experience

Nice-to-have

  • Strong relationship building and rapport skills
  • Professionalism in client interactions
  • Willingness to learn new technologies
  • Collaborative team environment preference

Key Requirements

  • 3-5 years customer service experience
  • Knowledge of applicable laws and regulations
  • College degree preferred but not required
  • Military experience accepted as equivalent

Work Rights

Not specified

Tailored Resume

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