Fire Repair Scheduling Coordinator

JOHNSON CONTROLS

Cranberry Township, United States
Base: $18.00-31.00 hourly; bonus/equity: not speci...
Not specified
Ai scheduling platform (sedu) usage
Customer and personnel issue resolution
Prioritize scheduling backorders
Johnson Controls is seeking a Fire Repair Scheduling Coordinator in Cranberry Township, responsible for scheduling and optimizing service work while ensuring customer commitments are met. The ideal candidate should have customer service experience, scheduling skills, and proficiency in Excel, with a preference for those with a background in the service industry

Job Summary

  • This position will be responsible for the scheduling and optimization of service work, ensuring all customer commitments are met in regard to service delivery.
  • Utilize an AI Scheduling Platform (SEDU) to create technician schedules and help identify changes, updates, and maintenance of daily technician activities.
  • The company offers competitive starting pay, paid training, global advancement opportunities, and a comprehensive benefits package including medical, dental, vision, and a 401(k) with company match.

Matching Summary

Match Score: 75

Johnson Controls is seeking a Fire Repair Scheduling Coordinator in Cranberry Township, responsible for scheduling and optimizing service work while ensuring customer commitments are met. The ideal candidate should have customer service experience, scheduling skills, and proficiency in Excel, with a preference for those with a background in the service industry.

Salary

Base: $18.00-31.00 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Benefits Package

Skills & Requirements

Must-have

  • AI Scheduling Platform (SEDU) usage
  • Customer and personnel issue resolution
  • Prioritize scheduling backorders
  • Monitor technician activity and schedules
  • Communicate status changes to customers

Nice-to-have

  • Collaborative team environment
  • Commitment to making a difference
  • Global advancement opportunities
  • Fast-paced work environment experience

Key Requirements

  • 2 years customer service experience
  • Associates or Bachelors preferred
  • Intermediate Excel Skills
  • Use of Oracle systems, preferred
  • Product knowledge of life safety equipment, preferred

Work Rights

Not specified

Tailored Resume

Cover Letter