Hybrid (at least 50% of time in-office or with customers)
3-5+ years customer facing services role
Fluency in french and english languages
1+ years project management with workday hcm
Workday is seeking a French-speaking Customer Success Manager in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their software solutions. The role requires strong communication and project management skills, alongside a solid background in customer-facing services
Job Summary
This role serves as the liaison between Professional Services and Production teams to oversee enterprise-level support activities.
The team is responsible for developing success plans that outline critical success factors and metrics for customer value.
Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers each quarter.
Matching Summary
Match Score: 85
Workday is seeking a French-speaking Customer Success Manager in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their software solutions. The role requires strong communication and project management skills, alongside a solid background in customer-facing services.
Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available
Skills & Requirements
Must-have
3-5+ years customer facing services role
Fluency in French and English languages
1+ years project management with Workday HCM
Experience with Payroll or Financials modules
Executive level issue resolution skills
Nice-to-have
Functional domain expertise with Financials
Complex software or SaaS environment experience
Account management and adoption planning background
Ability to chair meetings with executive leadership
Curious minds and courageous collaborators mindset