Support Worker

166

Schads level 3; benefits: up to $15,900 tax-free s...
Onsite
Certificate iv in community services
Shift work availability including nights
Calm response to challenging behavior
This role serves as the first point of contact for residents, visitors, and callers at The Beacon Homelessness Support Service

Job Summary

  • This role serves as the first point of contact for residents, visitors, and callers at The Beacon Homelessness Support Service.
  • The position requires providing compassion, stability, and practical support to individuals experiencing some of the toughest moments of their lives.
  • Employees receive NFP salary packaging benefits up to $15,900 tax-free along with flexible working arrangements and generous parental leave.

Matching Summary

This role serves as the first point of contact for residents, visitors, and callers at The Beacon Homelessness Support Service.

Salary

SCHADS Level 3; Benefits: Up to $15,900 tax-free salary packaging; Leave: Up to 8 weeks purchase leave scheme

Skills & Requirements

Must-have

  • Certificate IV in Community Services
  • Shift work availability including nights
  • Calm response to challenging behavior
  • Accurate data entry and intake gathering
  • Strong communication with diverse clients

Nice-to-have

  • Experience in homelessness or human services
  • Understanding of trauma impacts
  • Ability to build rapport quickly
  • Commitment to organizational values
  • Initiative to work independently

Key Requirements

  • Certificate IV in Community Services (minimum)
  • Mandatory Nationally Coordinated Criminal History Check
  • Working with Children Check required
  • Availability for day, afternoon, and night shifts

Work Rights

Not specified

Tailored Resume

Cover Letter