Customer Service Representative

m.uwrf.edu

Stevens Point, Wisconsin, United States
Base: $16-$19 ph based on experience; bonus/equity...
Variable schedule including nights and weekends
Ability to lift up to 50 pounds regularly
Experience supervising diverse student and staff teams
The Customer Service Representative is responsible for all aspects of customer service in the front of the house of University Dining operations

Job Summary

  • The Customer Service Representative is responsible for all aspects of customer service in the front of the house of University Dining operations.
  • This position requires guiding and training staff and student workers while ensuring compliance with safety and sanitation standards.
  • Successful applicants must pass mandatory trainings and hold a current Serv Safe certification or obtain it within three months of hire.

Matching Summary

The Customer Service Representative is responsible for all aspects of customer service in the front of the house of University Dining operations.

Salary

Base: $16-$19 per hour based on experience; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Variable schedule including nights and weekends
  • Ability to lift up to 50 pounds regularly
  • Experience supervising diverse student and staff teams
  • Strong oral and written communication skills
  • Troubleshooting and resolving customer complaints

Nice-to-have

  • Prior university dining facility experience
  • Knowledge of motivating employee methods
  • Basic technology knowledge for dining locations
  • Understanding of safety and sanitation principles

Key Requirements

  • Serv Safe certification required within 3 months
  • Demonstrated experience supervising diverse staff
  • Eligibility to work in the United States without sponsorship
  • Pass criminal background check

Work Rights

Must be eligible to work in US without sponsorship

Tailored Resume

Cover Letter