Customer Tech Suppt Tech I

University of Rochester

Rochester, NY, United States
$19.96 - $27.94; bonus/equity: not specified; bene...
Fully remote
First and second level technical support
Customer service skills
Troubleshooting methods
The University of Rochester is committed to Meliora - Ever Better, fostering a welcoming community. The role involves providing technical support for IIE's computing infrastructure and assisting with high stakes medical exams. Candidates will work collaboratively with other teams to promote technology advancements within the organization

Job Summary

  • The University of Rochester is committed to Meliora - Ever Better, fostering a welcoming community. The role involves providing technical support for IIE's computing infrastructure and assisting with high stakes medical exams. Candidates will work collaboratively with other teams to promote technology advancements within the organization.

Matching Summary

The University of Rochester is committed to Meliora - Ever Better, fostering a welcoming community. The role involves providing technical support for IIE's computing infrastructure and assisting with high stakes medical exams. Candidates will work collaboratively with other teams to promote technology advancements within the organization.

Salary

$19.96 - $27.94; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • first and second level technical support
  • customer service skills
  • troubleshooting methods

Nice-to-have

  • strong communication skills
  • logical thinker
  • inclusive and welcoming culture

Key Requirements

  • High School diploma or equivalent
  • 1 year of relevant experience
  • Associate's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter