You will lead all aspects of customer delivery, including the development of strategic, goal-driven account plans and processes to launch and grow this brand’s new-to-market partnerships program
Job Summary
You will lead all aspects of customer delivery, including the development of strategic, goal-driven account plans and processes to launch and grow this brand’s new-to-market partnerships program.
You will manage a team dedicated to the delivery of industry-leading customer service, as well as leading strategic delivery, overseeing day-to-day service and acting as a senior point of escalation.
At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.
Matching Summary
You will lead all aspects of customer delivery, including the development of strategic, goal-driven account plans and processes to launch and grow this brand’s new-to-market partnerships program.
Skills & Requirements
Must-have
Partner marketing advertiser services
Mobile telecoms partner marketing
Strategic account plans
Senior level stakeholder relationships
Technical implementation development
Nice-to-have
Team management experience
Navigating complex SaaS markets
Key Requirements
6+ years of experience in advertiser services
2+ years of experience in mobile telecoms partner marketing
Strong relationship-building skills
Technical fluency with Salesforce and marketing automation platforms