Access Services - Supervisor

University of Arkansas for Medical Sciences

Little Rock, AR, US
Commensurate with education + experience; not spec...
Supervise department staff daily
Manage patient check-in and checkout
Ensure compliance with joint commission standards
The Access Services Supervisor will supervise operations including patient check-in, scheduling, registration, and EPIC work queues

Job Summary

  • The Access Services Supervisor will supervise operations including patient check-in, scheduling, registration, and EPIC work queues.
  • This position requires ensuring the team meets expectations for work queue productivity, quality, and customer service while maintaining regulatory compliance.
  • UAMS offers benefits including health plans, up to 10% retirement match, and education discounts for eligible staff.

Matching Summary

The Access Services Supervisor will supervise operations including patient check-in, scheduling, registration, and EPIC work queues.

Salary

Commensurate with education and experience; Not specified; Benefits: Medical, Dental, Vision, Retirement match up to 10%

Skills & Requirements

Must-have

  • Supervise department staff daily
  • Manage patient check-in and checkout
  • Ensure compliance with Joint Commission standards
  • Monitor work queue productivity and quality
  • Knowledge of EPIC electronic systems

Nice-to-have

  • Exceptional leadership and communication skills
  • Experience with physician referral processes
  • Ability to conduct crucial conversations
  • Promotes Patient Family-Centered Care concepts

Key Requirements

  • Bachelor's Degree in Business or related field plus 3 years experience
  • High School Diploma/GED plus 7 years experience including 3 in healthcare
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the US

Tailored Resume

Cover Letter