The Intake Coordinator provides a single point of entry for in-patient intake, handling phone triage, addressing service requests, and documenting all call activities
Job Summary
The Intake Coordinator provides a single point of entry for in-patient intake, handling phone triage, addressing service requests, and documenting all call activities.
Duties include performing pre-registration, collecting data, verifying insurance eligibility, coordinating with insurance companies, and facilitating assessments or intakes.
The role involves maintaining communication between the organization and patient referrals/families, referring inquiries to other agencies when appropriate, and presenting clinical information for intake approval.
Matching Summary
The Intake Coordinator provides a single point of entry for in-patient intake, handling phone triage, addressing service requests, and documenting all call activities.
Skills & Requirements
Must-have
Phone triage and service requests
Patient call backs and documentation
Insurance eligibility verification
Coordination with insurance companies
Facilitate assessments and intakes
Maintain communication with referrals
Nice-to-have
Crisis intervention services
Promote and educate on services
Clerical support for admissions
Support for Veterans and military spouses
Key Requirements
High school diploma or equivalent
Bachelor’s degree preferred
One or more years' healthcare admissions experience