Patient Access Rep Ed - Ft - Day Shift - Rotating Weekends & Holidays

Ochsner Health

Fully remote
High school diploma or equivalent
Minimum 1 year customer service experience
Proficient with windows applications and data entry
Ochsner Health is seeking a Patient Access Representative for a full-time, day shift position that includes rotating weekends and holidays. The role involves greeting patients, managing check-ins, verifying insurance, and ensuring a high level of customer service within a healthcare setting

Job Summary

  • The role involves greeting patients, initiating scheduling, and completing the check-in process for Ochsner Health.
  • Employees are responsible for verifying insurance, collecting payments, and maintaining patient confidentiality while ensuring accurate reimbursement.
  • Ochsner Health values dedicated employees who serve, heal, lead, educate, and innovate to make a difference in patient care.

Matching Summary

Match Score: 85

Ochsner Health is seeking a Patient Access Representative for a full-time, day shift position that includes rotating weekends and holidays. The role involves greeting patients, managing check-ins, verifying insurance, and ensuring a high level of customer service within a healthcare setting.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Minimum 1 year customer service experience
  • Proficient with Windows applications and data entry
  • Knowledge of healthcare insurance benefits
  • Ability to handle high stress situations

Nice-to-have

  • Associate's degree preferred
  • CHAM or CHAA certification
  • Medical Assistant certification
  • Strong conflict resolution skills
  • Experience in revenue cycle environment

Key Requirements

  • High school diploma required
  • 1 year hospital or medical office experience
  • Certification in Healthcare Access Manager (preferred)
  • Knowledge of federal/state billing regulations

Work Rights

Not specified

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