Store Parts Pro

NAPA

Latham, NY, United States
Base: $20.50ph; bonus/equity: not specified; benef...
On-site
Customer service over phone and in-store
Look up parts in catalogs or pos
Process orders with accuracy and efficiency
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop

Job Summary

  • A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
  • Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues.
  • Outstanding health benefits and 401K, stable company, and company culture that works hard yet takes care of employees.

Matching Summary

A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.

Salary

Base: $20.50/hour; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) with match, PTO, ESPP, tuition reimbursement, wellness programs

Skills & Requirements

Must-have

  • Customer service over phone and in-store
  • Look up parts in catalogs or POS
  • Process orders with accuracy and efficiency
  • Advise customers on product needs
  • Thorough product knowledge
  • Professional attitude and appearance

Nice-to-have

  • Work with people in fast-paced setting
  • Competitive yet calm under pressure
  • Working knowledge of store's service area
  • Operate manual transmission vehicle

Key Requirements

  • High School Diploma or equivalent
  • ASE Parts Specialist certified
  • Functional literacy for part numbers
  • Excellent communication and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter