Strong technical experience in victorian worker's compensation scheme
Previous experience as a technical specialist in claims
Proven track record developing technical capability
The role involves leading a team of Technical Specialists to ensure high levels of technical capability and service delivery within the second entitlement teams
Job Summary
The role involves leading a team of Technical Specialists to ensure high levels of technical capability and service delivery within the second entitlement teams.
EML fosters a learning culture that invests in employees, offering flexibility to work from home up to 2 days per week.
The position requires maintaining awareness of industry developments and effectively managing key legislative drivers in accordance with the Act.
Matching Summary
The role involves leading a team of Technical Specialists to ensure high levels of technical capability and service delivery within the second entitlement teams.
Skills & Requirements
Must-have
Strong technical experience in Victorian worker's compensation scheme
Previous experience as a technical specialist in claims
Proven track record developing technical capability
Experience managing relationships with competing stakeholders
Nice-to-have
Exceptional problem solving and strategic thinking skills
People management skills including coaching and change management
Service-orientated approach focused on early intervention
Drive continuous improvement and innovation
Key Requirements
Mandatory strong technical experience within Victorian worker's compensation scheme
Previous experience as a technical specialist in worker's compensation claims
Proven track record in developing technical capability within claims management segments